Comment by Michael Grove on October 16, 2023 at 11:29
"There can be little doubt that order has become a more important element in the competitive mix than it used to be. The frontier spirit of Britain's industrial revolution or of US twentieth-century capitalism, with ALL its vigour, can make great ships and create giant oil companies, but IT DOES NOT foster the meticulous attention to detail and marketing that has enabled Japan to flood the world with video-recorders. The TOP-DOWN CONTROL by the bosses of Britain and America in the past has not proved as effective as the BOTTOM-UP SENSE of RESPONSIBILITY generated by the highly-educated workforce of Japan today. But if the added value in societies comes increasingly from services - for example, the programmes which are shown on the video recorders as opposed to the manufacture of the VCRs themselves - then societies must foster CREATIVITY alongside ORDER. At one extreme there is a society where people sit in rows and do what they are told. At the other there is one where everybody does their own thing. The very key to economic success in the future will be to find a way of balancing the two ...
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